Dr. Björn Bohlmann
Digitization has been shaping the tourism industry for years now. The relationships between companies and their customers are changing dramatically along the entire value chain. The (digital) commercialization of the entire travel chain is the focus of your company. In addition, rising customer expectations of the service and product offering and the increasing global demand for travel are core challenges for market participants. Our experts support you in actively shaping and exploiting the changes that the tourism industry is undergoing.
From customer requirements to performance commitments: our many years of experience show that an overall end-to-end perspective is required across the value chain in order to find practical solutions involving all parties. Our team is characterized by industry expertise and the necessary functional know-how and we will work with you to develop valuable solutions. Our consultants support you in the following areas:
Backed by our extensive solution competence and profound industry expertise, we develop innovative solutions in close collaboration with you. These enable you to set yourself apart from past and future competitors.
Our key topics are:
Digitization is fundamentally changing the rules of the aviation industry. Market changes indicate both risks and opportunities and are affection various market participants, ranging form airlines to airports and other.