Dr. Stefan Bergsmann
Changing customer behavior, progressive digitization, upcoming new competitors or partners like Insurtechs, regulatory limitations– the challenges of the insurance industry are multifaceted. Our experts help you to find effective strategies and solutions and thus combat the (digital) transformation.
Insurers must face changing customer demands (claims transformation), such as in retirement provisions (including longevity and flexibility) or mobility (“use instead of own”). You have to ensure 24/7 availability. Furthermore, you are faced with the task of enhancing classic distribution channels with digital solutions. We will develop and direct practical measures and plans. The goal is for you to achieve your desired performance improvements.
We provide best in class assistance for many challenges: