Dr. Stefan Bergsmann
Digitization is leading to the emergence of new business strategies. At the same time, the competitive pressure on established market participants is intensifying. The increasing demand for flexibility, multimodal supply and on-demand mobility, combined with ever-growing capacity bottlenecks, makes platform solutions and individualization crucial. In order to create sustainable competitive advantages, you must use the scarce resources in aviation more efficiently and redefine your range of services using innovative technologies. Together with you, we develop effective solutions.
Efficiency programs alone are simply not enough. The commercialization of aviation demands that you create a unique customer experience. This is possible with the help of differentiation through products and services. Our experts support you in optimizing processes for customer interaction and designing them individually to suit your customers' needs. With our strong industry expertise and proven approaches to Big Data, we develop customer-oriented solutions for you.
We adapt our proven solutions for the dynamic challenges of the industry to your individual needs. And thus, we ensure the measurability of implementation success for you. We provide targeted insights from our project work with a wide variety of system partners and work with you to find effective answers to tomorrow's questions. With our industry-specific solutions, such as the Customer Control Tower, you are able to use digital competencies and integrate them sustainably. From our point of view, there are three key directions for your successful business development: