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IT – driver of or driven by digitization in the enterprise?

Digitization and the changing world of work are changing organizations, companies and the range of tasks of IT personnel. Where a reliable high level of service used to be the focus of attention, agility is now increasingly required in operational processes and projects. After all, IT is supposed to be the driver of digitization in companies. IT service providers and IT departments face great challenges in fulfilling this requirement:

  • The demands on personnel structures, skills and competence for IT jobs are changing. New job profiles in IT are emerging and the view of the profession of a modern IT employee is changing. 
  • Targeted IT personnel development beyond standard training courses is rarely practiced. The working methods learned often originated in vocational training and are not state-of-the-art.
  • As a result of demographic change, many IT employees are in the last third of their working lives; companies have a massive problem recruiting talented young staff.

A three-step approach leads to more agility

Companies should adopt a three-step approach in order to meet these challenges: assessment, transformation and management of your IT workforce:
First of all, they need to clarify the transformational needs and transformational capabilities of their IT personnel through a reliable evaluation process. On this basis, a transformation program is designed and implemented. The new agile workforce is given lasting stability by flanking IT workforce management with a redesign of IT personnel processes.

Our workforce management for your agile IT workforce

Horváth & Partners as a leading consultancy for corporate performance management and performance optimization offers your company profound expertise in all aspects of IT workforce management. Together with you, we develop your IT staff into an agile IT workforce and support it sustainably with modern IT workforce management processes.


Dr. Lars Burmester
+49 40 1813631-0 

Frank Marschner
+49 711 66919-0