Expertise
Change Communication
We navigate complex stakeholder landscapes.
9.6
NPS for change management
Transformations often become stress tests for corporate communication. Complex decisions must be communicated clearly and credibly. At the same time, emotional reactions need to be acknowledged, and different stakeholder groups meaningfully involved — all under significant time pressure. Simultaneously, emerging technologies like AI are reshaping the way companies communicate. In parallel, expectations around transparency, positioning, and participation are rising. As social media amplifies a growing number of voices, it becomes increasingly difficult for companies to maintain control over their narratives. In this dynamic environment, communication becomes a decisive success factor – guiding the way, building trust, and enabling change. Which is where we come in: Our communication experts bring structure to complex situations, maintain overview under time pressure and design tailored communication solutions. Rather than relying on standard solutions, we apply proven approaches customized precisely to your specific challenges.
Solution approach
Our solution approach
Communication portfolio
We turn communication into impact
High pressure, tight timelines, major uncertainty – during transformation, every message counts. That’s why communication is not a secondary concern for us, but a strategic lever and key success factor in every transformation project.
Comprehend, Co-create, Customize, Cascade, Course-correct: Our five-step approach provides structure for navigating complex change and translating it into impactful communication. We support you throughout the entire process – from strategic planning to operational execution and successful implementation.
What sets us apart?
We support communication with a holistic and integrated approach
We approach communication strategically, with an entrepreneurial mindset and a nuanced understanding of organizational dynamics. Our teams combine communication expertise with project management know-how and routinely work at C-suite level and with senior management. We identify resistance early, develop viable narratives and design messages that provide orientation and enable change. Our roots in performance management shape our commitment: With targeted communication controlling, we make success measurable – and communication manageable.
Client results
Client results
>200
trainers and experts
>50
People & Change Advisors in DACH
>150
transformations with integrated change management
1
database with comprehensive change management KPI sets
Contact
Change has become a permanent condition – tightly scheduled, overlapping and without pause. This is increasingly pushing employees and managers to the limits of their willingness to accept change. Strategic communication can create the orientation needed in this challenging environment, while also strengthening trust and securing the organization’s ability to act.
Your Contact
Rainer Bauer
