GBS Business Breakfast – Unlocking the next level of AI

Global Business Services organizations are entering a new phase of transformation. After years of driving efficiency, the focus is now shifting towards value creation, operating model evolution, and the practical application of AI.
In this exclusive roundtable, we bring together GBS leaders to discuss how organizations are moving beyond traditional shared services, what role AI is already playing today, and what it takes to scale value in increasingly complex environments.
The session combines an impulse on current market trends and AI impact in GBS with real-life lessons learned from leading organizations, followed by an open exchange among peers.

We look forward to an interactive discussion and valuable insights from both Horváth experts and industry practitioners — concluding with informal networking and exchange.