Requirements are constantly changing when it comes to sales, service, marketing and pricing, and companies are faced with the task of expanding excellence and effectiveness in these areas. Digitalization is giving rise to new opportunities to present customers with offerings that go beyond the product. Pricing excellence is a key success factor in traditional business and for digital offerings, and interaction with customers is becoming increasingly complex, multifaceted and demanding. These are some of the areas in which you can modernize, digitalize and professionalize your existing strategies, processes, structures and systems. Your company's potential is immense, with average increases in efficiency of 20 to 30 percent within reach. Our consultants will show you how to grow your profitability by 2 to 8 percentage points over a period of just 12 to 24 months.
Selective performance improvement is often no longer sufficient. If you are considering a transformation in the areas of sales, service, marketing or pricing, we will support your company from strategy to implementation. We offer comprehensive transformation programs to help you achieve your goals in a structured and secure manner. If good concepts can be anchored in management processes, operations and IT systems, they will have an impact. We are happy to support you in all tasks relating to performance enhancement and transformation in the areas of sales, service, marketing and pricing.
Whether multi-channel or omnichannel, digital sales and remote service are highly topical concepts for many industries and offer high potential when it comes to sales, service and marketing. In the future, companies will be collecting more data at different touchpoints, which will open up new disciplines such as data-driven sales and AI-based pricing. Algorithms can answer questions such as how great the cross-selling potential is with your customers and which products are particularly suitable for which customers. This will enable your sales team to specifically address customers who are highly likely to buy. The AI discount recommender also determines the optimal discount for a customer transaction for which the customer is taking advantage of a deal – with a hit probability of up to 95 percent. These innovative approaches will enable you to generate an additional profit contribution of between 2 and 5 percentage points.
Our consultants are highly experienced in the successful design and implementation of all types of customer projects. From time to time, however, it may be useful to involve managers with extensive practical experience in a project. In these cases, you can rely on our senior advisor network in the areas of sales, service, marketing & pricing.
In his over 20 years working as a high–level manager in the fields of mechanical and plant engineering and building automation, Dr. Carsten Voigtländer has gained extensive experience in all market-oriented roles. He has previously held the position of CEO of the Vaillant Group as well as Oerlikon Textile and Neumag. He is currently a multi-supervisory and advisory board member at Electrolux Professional AB, Arbonia AG, Saurer Group and Innio Group, among others.
A proven expert in the retail and consumer goods sector, Peter Wolf has over 20 years of senior management experience, particularly in the areas of marketing and sales. He has worked as Managing Director at Reemtsma Cigaretten, as a member of the Group Executive Board of Tchibo GmbH and Arcandor AG, and as a member of the Supervisory Board at British American Tobacco (BAT). He is currently a shareholder of Reno Schuh GmbH, Liberty Fashion Holding GmbH and a member of the advisory board of VREP GmbH (a subsidiary of DZ Bank).
Over the last 20 years, Kim Roether has built up a broad background of experience as a COO, CFO and CEO and has proven functional expertise in the areas of marketing, sales and digitalization as well as trade and consumer goods. Positions he has held include Managing Director at Derby Cycle Holding GmbH, CFO and COO at ATLANTA AG, Advisory Board at RSB Retail + Service Bank GmbH and CEO of Intersport Deutschland e.G.
With more than 30 years of management experience, Johann Lukas has in-depth knowledge of a wide range of industries such as construction chemicals (paints and coatings), sanitary, retail, wholesale for construction chemicals, metal processing,and window and door fittings. He also has extensive international experience in the area of sales and pricing. Among other roles, he has worked as General Manager at Akzo Nobel, Managing Director at Masco Corporation and Director of Sales, Marketing and Logistics at Roto Frank AG.
With more than 30 years of operational sales experience in management positions at market-leading intralogistics companies, Stefan Hanne offers comprehensive consulting expertise. The focus of the consulting lies in the areas of sales strategic alignment and design of the product portfolio, optimization of sales processes, target-oriented income design as well as coaching of executives and employees in sales.
In developing our sales strategy, Horváth not only impressed us with their in-depth expertise, but also with their excellent communication and the strong and effective involvement of the entire organization.Michael Möller, Chief Executive Officer, WIKUS-Sägenfabrik Wilhelm H. Kullmann GmbH & Co. KG
We appreciated the hands-on approach and the can-do mentality of the Horváth consultants. They not only supported us during the design and development phase of the project, but successfully guided us during the implementation of Sales up measures, taking the organization along during the journey.Edmund Bahr, Program Lead and Head of Production Augsburg, KUKA Germany GmbH