Horváth CxO Priorities Study: Key Insights for the insurance industry

What is currently driving the insurance industry? We spoke with over 100 board members and managing directors of insurance companies in the DACH region, and it became clear that the key priorities now are to secure results, streamline processes, and make measurable use of technology. You can see where the strategic focus lies in general and in the individual sectors in our videos.

  

Cost discipline and portfolio strategy among life insurers

The cost-effectiveness of life insurers is under pressure, so the task now is to identify the most profitable segments and achieve growth in those areas – without losing sight of customer benefits.

For composite insurers, the rule is: profitability for growth.

In property and casualty insurance, profitability continues to take precedence over volume growth, with almost two-thirds of insurers focusing on targeted premium adjustments and optimizing the loss ratio.

  

Private health insurance benefits from willingness to switch providers

Private health insurers are feeling the tailwind from the declining price-performance ratio of statutory health insurance, with willingness to switch increasing, especially in the upper tariff segment.