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: Digital Value – How AI and Digital Transformation Finally Pay Off

What can companies do to ensure that digitalization makes a measurable contribution to business success? And what distinguishes the top digital performers - our “Top 55” - from slow adopters? Our survey of 200 CxOs and digital managers from seven countries reveals the answers. The detailed results are available for download as a study report.

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1. To what extent do you plan to change your budget for digitalization in your company in 2026?

67 %

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2. How clearly is it defined in your company why digitalization measures are being taken?

76 %
"Yes" - Top 55
44 %
"Yes" - Rest

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3. What are the top three challenges your company faces on the path to realizing digital value?

67 % 66 % 66 %
Silo mentality and lack of cross-disciplinary collaboration
Incomplete end-to-end process management
Inadequate governance

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4. Who in your company has overall responsibility for successful digitalization?

Total (cross-border)

46 % CIO / IT management 25 % CEO / executive management

German companies

70 % CIO / IT management 20 % CEO / executive management

US companies

33 % CIO / IT management 52 % CEO / executive management

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5. Which individuals within the company have explicit digitalization goals as part of their personal (performance) objectives?

58 % 46 % 31 % 26 % 24 %
Chief Information Officer
Chief Executive Officer
Chief Digital Officer
Chief Operations Officer
Chief Human Resources Officer

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6. To what extent have the following additional, critical success conditions already been implemented in your company?

80 % Value contribution as part of personal performance goals – top 55 46 % Value contribution as part of personal performance goals – rest
80 % Clear allocation of responsibility for digitalization goals – top 55 51 % Clear allocation of responsibility for digitalization goals – rest
78 % Transparent measurement of benefits – top 55 49 % Transparent measurement of benefits – rest

Interview with Donya-Florence Amer & Florian Heinemann, Hapag-Lloyd : "We do not pursue digital projects without clear added value”

To the interview

Interview with Sebastian Weber, CIO of E.ON : "Digital transformation must not be limited by departmental boundaries"

To the interview